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Swindon Metal Recycling FAQSwindon Metal Recycling Customer enquiries.
If your question is not answered here please give us a call on: 01793 827770 or email us at firstname.lastname@example.org. A member of staff will be only too pleased to answer all your questions before we remove your vehicle.
What information does Swindon Metal Recycling need to know about your old car before we remove it for recycling?
We need to know if the car to be scrapped starts and can be driven or not. I doesn't matter if it doesn't, we'll deal with the removal of the car in any condition
If the car to be scrapped runs but failed it's MOT we will need to know the reason for valuation purposes.
Is the faulty car in one piece? Are all the wheels attached? Are any of the tyres flat?
Is the vehicle to be scrapped parked in a place where our recovery vehicle can access it?
If the scrap car has been in an accident or is accident damaged, was it written off by your insurer and has it been recorded by your insurance provider as an accident damaged scrap car?
If the car has been involved in an accident, been vandalised, stolen and recovered by the Police or has been involved any other criminal activity are the Police satisified that the scrap car can be removed and destroyed?
What documents do I need before Swindon Metal Recycling remove my car?
You will need the vehicle's DVLA V5 Log Book and two forms of personal ID, you sign and detach the bottom part and send that to DVLA to notify them of the removal, we'll help you with that if you're unsure what to do.
We don't need it but you can leave any of the scrap vehicle's service history in the glove box.
We do not need an MOT certificate.
What else do I need to do to my car prior to removal?
You don't need to clean the vehicle but please make sure you have removed all personal items including any CDs and tapes you may have left in the radio player. Please remove any rubbish from the interior and the boot of the car. We only take the car, we do not take household rubbish.
How long does the scrap car removal process take?
Depending on the location and condition of the scrap car it'll take 10-15 minutes to remove the scrap car, complete the DVLA paperwork and pay you for your old car.
The vehicle to be scrapped has been impounded, will you recover it?
Yes, but you'll need to pay any release fees due prior to Swindon Metal Recycling recovering the scrap vehicle. We can't take the car away and pay you if this has not been done.
I've lost the log book, will Swindon Metal Recycling still take my old car?
Yes, Swindon Metal Recycling will ask you to sign a special release form, we'll give a you a receipt which you can show to DVLA as proof that Swindon Metal Recycling have removed your scrap car for recycling.
I've lost the keys, will Swindon Metal Recycling still take the car for recycling?
Yes, please tell us in advance and we'll bring the tools to be able to enter your car prior to removal.
Will Swindon Metal Recycling do all the DVLA paperwork for my scrap car?
Yes, Swindon Metal Recycling are an Authorised Treatment Facility, we de-register the scrap car for you, all you need to do is sign the bottom part of the log book and sent it to DVLA. They will in turn send you confirmation that the scrap car is no longer your responsibility.
Can I get money back on my vehicle road tax?
Yes, you need to declare your scrap car as off road with DVLA, you need to fill in a SORN document and send that back with the tax disc. DVLA will send you a refund for the remaining tax left on the tax disc.
Can I keep the vehicle registration number?
Yes, DVLA charge a yearly fee for keeping the registration, we can advise you on this when we remove your scrap car.
What method of payment do Swindon Metal Recycling provide?
Most of our customers are quite happy with a cheque although we can pay you by bank transfer if you let us know prior to removing your scrap car. As of 01/10/2013 it is illegal in the UK to pay cash for scrap metal.
What licences do Swindon Metal Recycling have for metal recycling?
SMR is a licenced waste carrier with the UK Environment Agency.
We're also a DVLA Authorised Treatment Facility for the recovery and treatment of ELVs (or End Of Life Vehicles).
Will Swindon Metal Recycling remove any other types of scrap vehicle?
Yes, we'll collect & recover lorries, trucks, ex military vehicles, steel river boats, railway stock, tractors and other agricultural machinery, fork lifts, ambulances and any commercial vehicles. Please contact us with details of the vehicle to be scrapped.
Which areas do Swindon Metal Recycling cover?
We collect & recover vehicles from Wiltshire, Gloucestershire, Berkshire, Hampshire, Dorset, Bristol, Somerset and Oxfordshire. Please contact us if you would like your vehicle collected outside of those areas.